FAQs

Please see below a list of our frequently asked questions about our products and services

If you have another enquiry which is not answered below, please feel free to call or email us

How do I book a site survey?

Please either call or email us and one of our friendly staff will be able to book in a site survey

How long would it take for a upvc window or door to be made?

Lead times on standard upvc are 7 - 10 working days

How do I get my FENSA certificate?

FENSA certificates are issued by FENSA. We will notify FENSA that we have installed a product at your address and FENSA will then send your certificate to you direct this can take up to 6 weeks. Unfortunately we are unable to send replacement copies for lost certificates. Please visit Fensa for more information.